Dan, Setpoint Systems’ Service Coordinator


In case you haven’t talked to him yet, Dan is our new service coordinator and started October 2nd.


Dan

Dan is a PMI certified (CAPM) project manager. He spent 20 years in the automotive industry doing inside sales and customer service, plus technician and dispatching coordination. He was challenged with keeping 65 technicians busy.

After leaving the automotive industry, he did account management and provided technical assistance and high-level account resolution. Later he spent some time with an architecture firm and utilized REVIT to create high-quality architectural designs.

When Dan saw the requirements for Setpoint’s Service Coordinator advertisement, he thought it was a natural fit. Everything that the job required, Dan had extensive experience in. Drawing upon his past experience, he is working to streamline existing processes while he is mastering his position.

He believes we could benefit with less manual processes and automate more of the day-to-day functions. He plans to learn ComputerEase more in depth and develop ways to be more efficient. He thinks his position offers both challenge and growth.

Dan grew up in New Jersey and had visited our state multiple times. He was determined to move to Colorado  and leave the east coast behind. Dan has lived here for more than 22 years and enjoys all our state has to offer. He enjoys his lifestyle change because he loves to fly fish, play ice hockey, ride mountain bikes, and snowboard. In addition, he plays lead electric guitar for fun in a band called The Dead Drifters two or three times a month. He has been married to his wife Gail for 17 years, and he has a son and grandson who he enjoys spoiling.

Please welcome him to Setpoint Systems.

Doing Good in the Community

Admin Volunteer Activity

Admin group volunteers for Xcel Energy Day of Service

The Xcel Energy Day of Service started seven years ago to honor the anniversary of the 9/11 terrorist attacks on the World Trade Center in New York. Together, Xcel and their volunteers have created a positive community effect by tackling nearly 70 projects for worthy nonprofit organizations, all across Colorado.

This year, Setpoint System’s Administration group selected this worthwhile cause for a team building activity. As part of their department’s six month goals, they volunteered Saturday, September 9 to make a difference in our community.

The Admin team signed up for project work at the non-profit Lakewood Action Center. “The Action Center provides basic human needs and pathways to self-sufficiency for Jefferson County residents and the homeless” through a number of service programs.

Lynda, Steve, and Danielle worked at the main location of the Action Center in the self-service grocery area. The self-service grocery program provides food to community members who are on the continuum of need, have experienced a temporary setback, or have never been able to make it on their own. The three sorted through and pulled expired produce, which will be shipped to local farmers for their pigs, cows, and other livestock. They cleaned and refilled bins with incoming produce from numerous grocery stores in the area that donate to the Action Center. This self-service grocery program provides healthy food alternatives to people in need.

Virginia and Roger worked at the Action Center Warehouse. At the warehouse, the volunteers worked in an assembly line to fill boxes with a 5-day supply of nonperishable goods. Virginia and Roger were part of the group who assembled boxes at the start of the line. The boxes were loaded on pallets and at the end of the day Roger helped push the pallets back into the warehouse for storage and use at the next community food giveaway. According to the Action Center staff, a record was set thanks to the thirty volunteers at the site. The old production record was eight pallets of sixty boxes each and the new record is now eleven pallets!

All in all, the team building activity brought a good feeling. It was great to work with a wonderful group of volunteers and ultimately support community initiatives.

The Countdown to the Solar Eclipse

#SetpointSystems is excited about next week’s total solar eclipse. Aaron is even going to Wyoming to enjoy it there. Total solar eclipses are rare and extremely beautiful. On August 21, 2017, the skies will darken for an unforgettable experience. The total solar eclipse will only occur in a path about 70 miles wide. It will pass through Oregon, Idaho, Montana, Wyoming, Nebraska, Kansas, Iowa, Missouri, Illinois, Kentucky, Tennessee, Georgia, North Carolina, and South Carolina.

Observers outside this path will see a partial solar eclipse where the moon covers part of the sun’s disk. Anyone viewing the partial eclipse needs to wear proper eye protection.

In the Denver area, we will experience the partial eclipse with 92% coverage. The partial eclipse will begin about 10:23 am, the middle of the eclipse when the maximum amount of the sun is covered will be about 11:47 am, and it will end about 1:14 pm. The duration of the eclipse will last about 2 hours and 51 minutes.

To find out when the eclipse is occurring in your area  and also enjoy a video that shows how the moon will move over the sun, visit https://goo.gl/aBTd1u, courtesy of timeanddate.com.

If you are interested in learning more about this amazing event, visit https://eclipse2017.nasa.gov to find activities, events, broadcasts, and resources from NASA and their partners across the nation.

Most importantly, enjoy this spectacular event. It is an awe-inspiring experience we can all share together.

Setpoint Systems welcomes Stacy Coons to our inside parts sales team

Stacy CoonsStacy Coons, Inside Parts Sales, dedicated to helping you solve your system integration and parts needs.

With over 20 years experience in customer relations, Stacy brings his expertise and thirst for knowledge to our customers who are interested in finding the best solutions. Stacy comes from a well-rounded background where he was able to develop his level of personal interaction so that customers are valued, heard, and put first.

Prior to joining Setpoint, he ran a successful gunsmithing business. When he saw an opportunity with Setpoint where he could learn and share his customer service skills, he decided he wanted to return to corporate America.

From the time he could walk, he was on jobsites with his father’s construction company, doing everything from hammering a nail to building a structure from the ground up. This experience taught him hard work, tenacity, as well as the ins and outs of the trade.

Stacy has received extensive product training from Setpoint and earned a Masters-level certification on Delta Controls products and applications.

He went to Drexel University on a golf scholarship focusing his attention on computer information systems. He worked in the IT industry for over a decade, and he will blend this valuable knowledge and skills to build the Parts Department at Setpoint.

Stacy lives in the mountains of Colorado with his wife of almost 15 years and young daughter. He enjoys golfing, shooting sports, hunting, and spending time with family.

Call Stacy at 800-372-8837 for help solving your company’s system integration and parts needs.

Welcome Setpoint’s New Employees

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Setpoint Systems is growing and has hired several new employees.

This quarter we have held two new employee training classes. The first class consisted of two service account managers and one construction account manager. They focused on estimating and sales.

Our second class had a variety of different positions: two techs, one engineer/estimator, one inside part salesperson, and an engineering aide. After the main training was held, they worked with their individual groups to receive specialized training.

All of these employees completed five weeks of extensive technical training, product training, company culture review, plus learned our processes, procedures, and standards. In addition to classroom training, readings, and homework exercises, they earned a “Masters” level on Delta Controls “George University”.

 

Cody, Technician

Cody graduated from SCIT in Anaheim, California, and earned an associates degree in electrical engineering. After earning his degree, he moved back to Minnesota and worked as an electrician at various Minneapolis construction sites for a year.

Later he moved to Texas and worked various jobs while he figured out life. He is still working on the meaning of life and will share it as soon as he does.

Cody has been picky about his jobs and was excited when he saw Setpoint’s ads. He researched our company and thought it would be a good field to be in because of controls. He enjoys the atmosphere and culture of our company. It’s everything he hoped for, and he is looking forward to completing training. Cody will be working with Ryan in our Minnesota office.

He has been married to Sidney for two years, and they have a 15-month old son named Owen. Owen is his passion. Owen walks, talks, and runs… Cody watches a lot of Owen TV when he gets home.

 

James, Applications Engineer/Estimator

James earned his bachelors of science in mechanical engineering and graduated from the University of Kentucky in 2016. After graduation, he worked full-time for the company he was interning with to be a quality/manufacturing engineer.

While James appreciated the job, he didn’t feel like he was able to move forward or to think critically. He was looking for a challenge and an opportunity to gain experience. His plans after college were to find a full-time engineering job, preferably in Colorado.

After he initially spoke with Sheri about the culture and what he would be doing at Setpoint, he was intrigued. During his interview with Sheri and Jon, they made him think critically about what he would be doing at Setpoint. He liked the way Setpoint challenges and empowers their people. He decided it was the place for him.

As part of the offer, Setpoint flew James to Colorado and had him stay in the company condo while he did his five weeks of new employee training. This made him appreciate how the company invests in their employees. After the training program is complete, he will be relocating to the Denver area.

James loves snowboarding, hiking, camping, and biking. He has a lot of friends in Colorado that he met while he was in the University of Kentucky ski club. Since there is no shortage of things to do in Colorado, he is looking forward to exploring.

 

Tammy, Technician

Tammy loves doing controls and is excited to be joining Setpoint Systems. She has been in HVAC for over 25 years. For the past ten years, she worked as an HVAC Service Tech until she was introduced to building controls. She loved it and said she discovered her passion.

Tammy started taking over the building controls and was subcontracted out to other HVAC contractors through her last employer. It was quite the experience, and she gained extensive knowledge about many different systems and their controls.

She has a lot of hands-on experience and believes in researching problems to achieve results. Tammy believes in strong customer service and often goes above and beyond to satisfy customer needs.

She has been married thirty years and has six adult children plus three grandsons. She enjoys spending time with her family going camping, fishing, hiking, and many other outdoor activities.

Her goals have been the same for quite some time—to have a dream job as a building automation programmer and to be able to share knowledge with her fellow workers. She is currently in college for her bachelors in information technology. She believes she will be a more valuable employee by combining her IT knowledge with her controls experience.

Tammy is really excited about the opportunity of working on Delta Controls systems at Setpoint.

 

Stacy, Inside Part Sales

Stacy comes from a varied background but has been interested in the building automation services for many years. For the past six years, he was running a successful gunsmithing business but was searching for more stability at a company he could feel proud to work for. Setpoint fits the bill.

From the time he could walk, he was on jobsites with his father’s construction company, doing everything from hammering a nail to building a 6,000-SF building from the ground up. This experience taught him hard work, tenacity, as well as the ins and outs of the trade.

From there, he went on to a golf scholarship at Drexel University and focused his attention on computer information systems. He worked in the IT industry for over a decade and plans to blend this valuable knowledge and skills to build the Parts Department at Setpoint.

Stacy lives in Conifer with his wife and young daughter. He enjoys golfing, shooting sports, hunting, and anything in the mountains.

 

Kyle, Engineering Aide

Kyle earned an associates degree in HVAC in upstate New York. He had been working in the Denver area for two years in the property maintenance field and was focusing on residential HVAC systems for multifamily housing.

Kyle is now looking forward to this new challenge and views it as an excellent opportunity to adjust his career path. He is interested in energy management, working with controls, and learning more about the Internet of Things (IoT).

He has been married for seven years to Natalie, and they have a furry kid named Jack. They enjoy hiking, camping, snowboarding, and exploring what Colorado has to offer.

He believes Setpoint is a place where he can make more of a difference. It is a more important field and has a bigger impact on energy savings. Controls will play a critical role in energy management with our growing population and the effects of increased energy demands and the depletion of natural resources.

Please welcome Jeff, Joe, and Nick to the Setpoint Systems’ Sales Team

Jeff Joe Nick - sales

When ‎Setpoint Systems hires new employees, we empower them to succeed. They just completed five weeks of extensive technical training, product training, company culture review, plus learned our processes, procedures, and standards. In addition to classroom training, readings, and homework exercises, they also earned a “Masters” level on Delta Controls “George University.”

Jeff, Colorado Service Account Manager

Jeff has been driving sales growth in the software and technology industry for the past 20 years. He believes that the key to his successful sales career has been to operate with integrity, love what he does, and never stop learning.

As a customer advocate, Jeff’s goal is to identify opportunities for his customers to implement new and emerging technology solutions so that they can increase their operational efficiency while improving productivity and lowering costs.

Jeff holds a bachelor’s degree in marketing from Metropolitan State University of Denver. He has lived in Colorado for 25 years and loves golfing, camping and hiking with his wife Stephanie and two children, Sarah and Ryan.

His goal over the next few months will be to visit his customers and assess their needs.

Joe , Colorado Construction Account Manager

Joe was interested in sales at the beginning of his career and has three years’ sales experience. When his first son was born in 2005, he was attracted to the steady income that being an electrician would provide. He had always dreamed of learning a trade and was presented with the opportunity to train to become an electrician with the IBEW. He gained on-the-job experience while studying at night and earned his license in 2009.

The main focus of the company he first worked for was tenant finish, but he always wanted to learn controls. He heard that Setpoint Systems was the company where he could gain that type of experience. So he joined us in 2014 as an electrician and then advanced to become a foreman in 2015.

However, in the spirit of Miller Heiman, periodic changes are a great way to keep one’s organization healthy.

Joe always enjoyed sales and believed that with his 12 years of electrical experience he would be an asset as a salesperson. So when he learned that Setpoint Systems was hiring salespeople, he applied internally for the position and made the switch. The idea that he could do something else inside of Setpoint Systems was a natural choice.

Even while working as a foreman, Joe realized that working with customers was the favorite part of his job. Now he is able to bring that same enthusiasm to the Construction Account Manager position. He believes this is an exciting opportunity, and it is a natural progression in his career. Joe is looking forward to using his field knowledge to be a creative consultant and assist in solving issues that customers are experiencing.

Joe grew up in Boulder, Colorado, and now lives in Arvada with his wife and two kids. He loves skiing and has already bought his family’s season pass for next year. He enjoys playing guitar and is into music of all types. He usually has several home improvement projects going at once, and he’s always trying to think of better ways to automate his backyard chickens’ environment.

Nick, Colorado Construction Account Manager

Nick has worked in multiple facets of the construction industry for four years, in addition to having six years of sales and marketing experience. For the past year he has worked as a Sales Project Manager for a small construction company. Prior to that, Nick worked as an Operations Manager for a property management company.

One of Nick’s loves is baseball. He earned a scholarship to the University of Indianapolis and played Division II baseball as their catcher. He learned to deal with many personalities and how to work towards a common goal. He is excited to join the Setpoint Systems’ family because of their comradery and team atmosphere.

He earned his degree in marketing and design. His sales strategy emphasizes customer retention, satisfaction, and building strong relationships. He enjoys interacting with people to determine what issues they are having and how he can help solve their problems. The most rewarding part of his career so far has been developing friendships with customers.

Nick enjoys all the opportunities Colorado has to offer: snowboarding, hiking, fishing, and camping. He is originally from Bettendorf, Iowa and moved to the Denver area about two years ago. His small-town values will help him connect with Setpoint customers.

Culver City Wins Energy Efficient Award

culver-city-award-photo-2016

Culver City wins awards for the Culver City Energy Efficiency Project that Setpoint Systems implemented on their behalf:

  • A Cool Planet Project Award — from SCE
  • A Gold Level Beacon Agency Energy Efficiency Award — from the Institute for Local Government
  • An American Public Works Association – BEST Project Award in the Facilities category

Congrats to the engineering, installation and technical staff for completing an awesome project.