Tag Archives: Customer service

Meet Kristel Puryear – Service Dispatcher/Customer Service

Setpoint Systems Corporation is pleased to announce our new Service Dispatcher and Customer Service Lead Kristel Puryaer at our, Colorado corporate headquarters.

Kristel has been with Setpoint Systems Corporation for just over 1 year as our Front Desk Receptionist and Accounts Receivable. Kristel has contributed so much to our team in the role of Front Desk Receptionist and Accounts Receivable however, it was soon realized Kristel had much more to offer the team.

Kristel has over 20+ years in the industry from Architectural Firms, Insurance Contractors, Solar, and General Construction. She has played key roles as Contract Administrator, Office and Safety Manager, and project sectary.

Kristel is a native of Colorado, and is happily married with 6 amazing children, and one grandchild; with another on the way.

While Kristel impresses us professionally outside of work she considers herself as a jack of all trades, “and we believe it!” She enjoys Quilting, Knitting, and laughing as much as possible with her husband and children.

Welcome, Kristel!

Denver Training Poll and Thank You

As you may know, Setpoint Systems has been offering free training for the life of your Delta Controls system for over 20 years and we’ve trained nearly 6,000 customers in that time.  We will keep offering free training and are always striving to improve and exceed your expectations.  One way we’d like to improve is by getting your feedback on which classes to schedule next.  If you have any particular class or classes you’d like to see scheduled soon, please use the following poll to indicate your preferences:  

We always like to thank our customers for their loyalty, and for allowing us to support and train them.  At this time, we’d like to thank our most recent training class–a Delta I class from this week in our California office:

Thank you for attending our September 2013 Delta I training class in California!

Thank you for attending our September 2013 Delta I training class in California!

We truly appreciate all of our customers, and are thrilled to read your comments regarding our company and the training and service we provide.  Here’s a quote from a customer who attended a class earlier this year:

“Outstanding program.  Setpoint Systems Corporation is head and shoulders above other companies I have dealt with…”  – Steven Walmsley